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Return Policy

 / Return Policy

Last updated December 19, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Purchase order and item(s), and mail your return to the following address:

Attn: Little Buddy Brand

6815 Prosper St.
Dallas, TX 75209
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least four (4) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  • A 15% restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

P: (214) 926-2818
E: [email protected]

Little Buddy Brand was started with the mission of bringing high quality, all natural products to market at a very reasonable price with a greater purpose in mind! That greater purpose being to not only improve your Little Buddy’s quality of life through innovative products focusing on health and wellness, but to also be able to give back and help animals in need, which we pledge to do with our donations of part of every sale to our non profit, Little Buddy Rescue.

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